88 lines
3 KiB
Python
88 lines
3 KiB
Python
import logging
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from django.urls import path
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from django.contrib.auth.decorators import permission_required
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from rest_framework import routers, viewsets, serializers, status
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from rest_framework.decorators import api_view, permission_classes
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from rest_framework.permissions import IsAuthenticated
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from rest_framework.response import Response
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from asgiref.sync import async_to_sync
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from core.settings import MAIL_DOMAIN
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from mail.models import Email
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from mail.protocol import send_smtp, make_reply, collect_references
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from tickets.models import IssueThread
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class IssueSerializer(serializers.ModelSerializer):
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timeline = serializers.SerializerMethodField()
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class Meta:
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model = IssueThread
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fields = ('id', 'timeline', 'name', 'state', 'assigned_to', 'last_activity')
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read_only_fields = ('id', 'timeline', 'last_activity')
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@staticmethod
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def get_timeline(obj):
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timeline = []
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for comment in obj.comments.all():
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timeline.append({
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'type': 'comment',
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'id': comment.id,
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'timestamp': comment.timestamp,
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'comment': comment.comment,
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})
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for state_change in obj.state_changes.all():
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timeline.append({
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'type': 'state',
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'id': state_change.id,
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'timestamp': state_change.timestamp,
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'state': state_change.state,
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})
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for email in obj.emails.all():
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timeline.append({
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'type': 'mail',
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'id': email.id,
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'timestamp': email.timestamp,
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'sender': email.sender,
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'recipient': email.recipient,
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'subject': email.subject,
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'body': email.body,
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})
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return sorted(timeline, key=lambda x: x['timestamp'])
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class IssueViewSet(viewsets.ModelViewSet):
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serializer_class = IssueSerializer
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queryset = IssueThread.objects.all()
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@api_view(['POST'])
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@permission_classes([IsAuthenticated])
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@permission_required('tickets.add_issuethread', raise_exception=True)
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def reply(request, pk):
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issue = IssueThread.objects.get(pk=pk)
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# email = issue.reply(request.data['body']) # TODO evaluate if this is a useful abstraction
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references = collect_references(issue)
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most_recent = Email.objects.filter(issue_thread=issue, recipient__endswith='@' + MAIL_DOMAIN).order_by(
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'-timestamp').first()
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mail = Email.objects.create(
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issue_thread=issue,
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sender=most_recent.recipient,
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recipient=most_recent.sender,
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subject=f'Re: {most_recent.subject}',
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body=request.data['message'],
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in_reply_to=most_recent.reference,
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)
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log = logging.getLogger('mail.log')
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async_to_sync(send_smtp)(make_reply(mail, references), log)
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return Response({'status': 'ok'}, status=status.HTTP_201_CREATED)
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router = routers.SimpleRouter()
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router.register(r'tickets', IssueViewSet, basename='issues')
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urlpatterns = router.urls + [
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path('tickets/<int:pk>/reply/', reply, name='reply'),
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]
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