54 lines
2.1 KiB
Python
54 lines
2.1 KiB
Python
import jinja2
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from core.settings import PRIMARY_HOST
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from notifications.models import MessageTemplate
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# auto_reply_title = f"Re: {{ ticket_name }} [#{{ ticket_uuid }}]"
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TEMLATE_VARS = ['ticket_name', 'ticket_uuid', 'ticket_id', 'ticket_url',
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'event_slug', 'event_name',
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'username', 'user_nick',
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'web_host'] # TODO customer_name, tracking_code
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def limit_length(s, length=50):
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if len(s) > length:
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return s[:(length - 3)] + "..."
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return s
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def ticket_url(ticket):
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eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded
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return f"https://{PRIMARY_HOST}/{eventslug}/ticket/{ticket.id}/"
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def render_template(template, **kwargs):
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try:
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environment = jinja2.Environment()
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environment.filters['limit_length'] = limit_length
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tmpl = MessageTemplate.objects.get(name=template)
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template = environment.from_string(tmpl.message)
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return template.render(**kwargs, web_host=PRIMARY_HOST)
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except MessageTemplate.DoesNotExist:
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return None
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def render_auto_reply(ticket):
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eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded
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return render_template('auto_reply', ticket_name=ticket.name, ticket_uuid=ticket.short_uuid(),
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ticket_id=ticket.id, event_slug=eventslug, ticket_url=ticket_url(ticket))
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def render_notification_new_ticket(ticket):
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eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded
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return render_template('new_issue_notification', ticket_name=ticket.name, ticket_uuid=ticket.short_uuid(),
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ticket_id=ticket.id, event_slug=eventslug, ticket_url=ticket_url(ticket))
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def render_notification_reply_ticket(ticket):
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eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded
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return render_template('reply_issue_notification', ticket_name=ticket.name, ticket_uuid=ticket.short_uuid(),
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ticket_id=ticket.id, event_slug=eventslug, ticket_url=ticket_url(ticket))
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