128 lines
5.3 KiB
Python
128 lines
5.3 KiB
Python
import logging
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from django.urls import re_path
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from django.contrib.auth.decorators import permission_required
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from rest_framework import routers, viewsets, status
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from rest_framework.decorators import api_view, permission_classes
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from rest_framework.permissions import IsAuthenticated
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from rest_framework.response import Response
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from asgiref.sync import async_to_sync
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from channels.layers import get_channel_layer
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from core.settings import MAIL_DOMAIN
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from mail.models import Email
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from mail.protocol import send_smtp, make_reply, collect_references
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from notify_sessions.models import SystemEvent
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from tickets.models import IssueThread, Comment, STATE_CHOICES, ShippingVoucher
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from tickets.serializers import IssueSerializer, CommentSerializer, ShippingVoucherSerializer
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class IssueViewSet(viewsets.ModelViewSet):
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serializer_class = IssueSerializer
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queryset = IssueThread.objects.all()
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class ShippingVoucherViewSet(viewsets.ModelViewSet):
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serializer_class = ShippingVoucherSerializer
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queryset = ShippingVoucher.objects.all()
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@api_view(['POST'])
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@permission_classes([IsAuthenticated])
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@permission_required('tickets.add_issuethread', raise_exception=True)
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def reply(request, pk):
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issue = IssueThread.objects.get(pk=pk)
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# email = issue.reply(request.data['body']) # TODO evaluate if this is a useful abstraction
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references = collect_references(issue)
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first_mail = Email.objects.filter(issue_thread=issue, recipient__endswith='@' + MAIL_DOMAIN).order_by(
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'timestamp').first()
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if not first_mail:
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return Response({'status': 'error', 'message': 'no previous mail found, reply would not make sense.'},
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status=status.HTTP_400_BAD_REQUEST)
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mail = Email.objects.create(
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issue_thread=issue,
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sender=first_mail.recipient,
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recipient=first_mail.sender,
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subject=f'Re: {issue.name} [#{issue.short_uuid()}]',
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body=request.data['message'],
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in_reply_to=first_mail.reference,
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)
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async_to_sync(send_smtp)(make_reply(mail, references))
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return Response({'status': 'ok'}, status=status.HTTP_201_CREATED)
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@api_view(['POST'])
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@permission_classes([IsAuthenticated])
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@permission_required('tickets.add_issuethread_manual', raise_exception=True)
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def manual_ticket(request):
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if 'name' not in request.data:
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return Response({'status': 'error', 'message': 'missing name'}, status=status.HTTP_400_BAD_REQUEST)
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if 'sender' not in request.data:
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return Response({'status': 'error', 'message': 'missing sender'}, status=status.HTTP_400_BAD_REQUEST)
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if 'recipient' not in request.data:
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return Response({'status': 'error', 'message': 'missing recipient'}, status=status.HTTP_400_BAD_REQUEST)
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if 'body' not in request.data:
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return Response({'status': 'error', 'message': 'missing body'}, status=status.HTTP_400_BAD_REQUEST)
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issue = IssueThread.objects.create(
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name=request.data['name'],
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manually_created=True,
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)
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email = Email.objects.create(
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issue_thread=issue,
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sender=request.data['sender'],
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recipient=request.data['recipient'],
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subject=request.data['name'],
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body=request.data['body'],
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)
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systemevent = SystemEvent.objects.create(type='email received', reference=email.id)
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channel_layer = get_channel_layer()
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async_to_sync(channel_layer.group_send)(
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'general', {"type": "generic.event", "name": "send_message_to_frontend", "event_id": systemevent.id,
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"message": "email received"}
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)
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return Response(IssueSerializer(issue).data, status=status.HTTP_201_CREATED)
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@api_view(['GET'])
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@permission_classes([IsAuthenticated])
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def get_available_states(request):
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def get_state_choices():
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for state in STATE_CHOICES:
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yield {'value': list(state)[0], 'text': list(state)[1]}
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return Response(get_state_choices())
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@api_view(['POST'])
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@permission_classes([IsAuthenticated])
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@permission_required('tickets.add_comment', raise_exception=True)
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def add_comment(request, pk):
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issue = IssueThread.objects.get(pk=pk)
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if 'comment' not in request.data or request.data['comment'] == '':
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return Response({'status': 'error', 'message': 'missing comment'}, status=status.HTTP_400_BAD_REQUEST)
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comment = Comment.objects.create(
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issue_thread=issue,
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comment=request.data['comment'],
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)
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systemevent = SystemEvent.objects.create(type='comment added', reference=comment.id)
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channel_layer = get_channel_layer()
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async_to_sync(channel_layer.group_send)(
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'general', {"type": "generic.event", "name": "send_message_to_frontend", "event_id": systemevent.id,
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"message": "comment added"}
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)
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return Response(CommentSerializer(comment).data, status=status.HTTP_201_CREATED)
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router = routers.SimpleRouter()
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router.register(r'tickets', IssueViewSet, basename='issues')
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router.register(r'shipping_vouchers', ShippingVoucherViewSet, basename='shipping_vouchers')
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urlpatterns = ([
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re_path(r'^tickets/(?P<pk>\d+)/reply/$', reply, name='reply'),
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re_path(r'^tickets/(?P<pk>\d+)/comment/$', add_comment, name='add_comment'),
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re_path(r'^tickets/manual/$', manual_ticket, name='manual_ticket'),
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re_path(r'^tickets/states/$', get_available_states, name='get_available_states'),
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] + router.urls)
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