diff --git a/core/mail/protocol.py b/core/mail/protocol.py index ec39e70..cffdedf 100644 --- a/core/mail/protocol.py +++ b/core/mail/protocol.py @@ -174,7 +174,6 @@ def receive_email(envelope, log=None): active_issue_thread, new = find_active_issue_thread(header_in_reply_to, subject) - email = Email.objects.create( sender=sender, recipient=recipient, body=body, subject=subject, reference=header_message_id, in_reply_to=header_in_reply_to, raw=envelope.content.decode('utf-8'), event=target_event, @@ -188,8 +187,19 @@ def receive_email(envelope, log=None): # auto reply if new issue references = collect_references(active_issue_thread) if not sender.startswith('noreply'): + subject = f"Re: {subject} [#{active_issue_thread.short_uuid()}]" + body = '''Your request (#{}) has been received and will be reviewed by our lost&found angels. + +We are reviewing incoming requests during the event and teardown. Immediately after the event, expect a delay as the \ +workload is high. We will not forget about your request and get back in touch once we have updated information on your \ +request. Requests for devices, wallets, credit cards or similar items will be handled with priority. + +If you happen to find your lost item or just want to add additional information, please reply to this email. Please \ +do not create a new request. + +Your c3lf (Cloakroom + Lost&Found) Team'''.format(active_issue_thread.short_uuid()) reply_email = Email.objects.create( - sender=recipient, recipient=sender, body="Thank you for your message.", subject="Message received", + sender=recipient, recipient=sender, body=body, subject=subject, in_reply_to=header_message_id, event=target_event, issue_thread=active_issue_thread) reply = make_reply(reply_email, references) else: diff --git a/core/mail/tests/v2/test_mails.py b/core/mail/tests/v2/test_mails.py index f2dee4f..cba81ae 100644 --- a/core/mail/tests/v2/test_mails.py +++ b/core/mail/tests/v2/test_mails.py @@ -12,6 +12,19 @@ from mail.models import Email, EventAddress, EmailAttachment from mail.protocol import LMTPHandler from tickets.models import IssueThread, StateChange +expected_auto_reply_subject = 'Re: {} [#{}]' + +expected_auto_reply = '''Your request (#{}) has been received and will be reviewed by our lost&found angels. + +We are reviewing incoming requests during the event and teardown. Immediately after the event, expect a delay as the \ +workload is high. We will not forget about your request and get back in touch once we have updated information on your \ +request. Requests for devices, wallets, credit cards or similar items will be handled with priority. + +If you happen to find your lost item or just want to add additional information, please reply to this email. Please \ +do not create a new request. + +Your c3lf (Cloakroom + Lost&Found) Team''' + def make_mocked_coro(return_value=mock.sentinel, raise_exception=mock.sentinel): async def mock_coro(*args, **kwargs): @@ -93,10 +106,12 @@ class LMTPHandlerTestCase(TestCase): # TODO replace with less hacky test self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[0].issue_thread) self.assertEqual('<1@test>', Email.objects.all()[0].reference) self.assertEqual(None, Email.objects.all()[0].in_reply_to) - self.assertEqual('Message received', Email.objects.all()[1].subject) + self.assertEqual(expected_auto_reply_subject.format('test', IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].subject) self.assertEqual('test2@test', Email.objects.all()[1].sender) self.assertEqual('test1@test', Email.objects.all()[1].recipient) - self.assertEqual('Thank you for your message.', Email.objects.all()[1].body) + self.assertEqual(expected_auto_reply.format(IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].body) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[1].issue_thread) self.assertTrue(Email.objects.all()[1].reference.startswith("<")) self.assertTrue(Email.objects.all()[1].reference.endswith("@localhost>")) @@ -332,13 +347,15 @@ class LMTPHandlerTestCase(TestCase): # TODO replace with less hacky test self.assertEqual(event, Email.objects.all()[0].event) self.assertEqual(event, Email.objects.all()[1].event) self.assertEqual('test', Email.objects.all()[0].subject) - self.assertEqual('Message received', Email.objects.all()[1].subject) + self.assertEqual(expected_auto_reply_subject.format('test', IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].subject) self.assertEqual('test1@test', Email.objects.all()[0].sender) self.assertEqual('test_event@localhost', Email.objects.all()[0].recipient) self.assertEqual('test_event@localhost', Email.objects.all()[1].sender) self.assertEqual('test1@test', Email.objects.all()[1].recipient) self.assertEqual('test', Email.objects.all()[0].body) - self.assertEqual('Thank you for your message.', Email.objects.all()[1].body) + self.assertEqual(expected_auto_reply.format(IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].body) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[0].issue_thread) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[1].issue_thread) self.assertEqual('<1@test>', Email.objects.all()[0].reference) @@ -404,10 +421,12 @@ test2 self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[0].issue_thread) self.assertEqual('<1@test>', Email.objects.all()[0].reference) self.assertEqual(None, Email.objects.all()[0].in_reply_to) - self.assertEqual('Message received', Email.objects.all()[1].subject) + self.assertEqual(expected_auto_reply_subject.format('test', IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].subject) self.assertEqual('test2@test', Email.objects.all()[1].sender) self.assertEqual('test1@test', Email.objects.all()[1].recipient) - self.assertEqual('Thank you for your message.', Email.objects.all()[1].body) + self.assertEqual(expected_auto_reply.format(IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].body) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[1].issue_thread) self.assertTrue(Email.objects.all()[1].reference.startswith("<")) self.assertTrue(Email.objects.all()[1].reference.endswith("@localhost>")) @@ -470,10 +489,12 @@ dGVzdGltYWdl self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[0].issue_thread) self.assertEqual('<1@test>', Email.objects.all()[0].reference) self.assertEqual(None, Email.objects.all()[0].in_reply_to) - self.assertEqual('Message received', Email.objects.all()[1].subject) + self.assertEqual(expected_auto_reply_subject.format('test', IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].subject) self.assertEqual('test2@test', Email.objects.all()[1].sender) self.assertEqual('test1@test', Email.objects.all()[1].recipient) - self.assertEqual('Thank you for your message.', Email.objects.all()[1].body) + self.assertEqual(expected_auto_reply.format(IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].body) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[1].issue_thread) self.assertTrue(Email.objects.all()[1].reference.startswith("<")) self.assertTrue(Email.objects.all()[1].reference.endswith("@localhost>")) @@ -549,10 +570,12 @@ dGVzdGltYWdl self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[0].issue_thread) self.assertEqual('<1@test>', Email.objects.all()[0].reference) self.assertEqual(None, Email.objects.all()[0].in_reply_to) - self.assertEqual('Message received', Email.objects.all()[1].subject) + self.assertEqual(expected_auto_reply_subject.format('No subject', IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].subject) self.assertEqual('test2@test', Email.objects.all()[1].sender) self.assertEqual('test1@test', Email.objects.all()[1].recipient) - self.assertEqual('Thank you for your message.', Email.objects.all()[1].body) + self.assertEqual(expected_auto_reply.format(IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].body) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[1].issue_thread) self.assertTrue(Email.objects.all()[1].reference.startswith("<")) self.assertTrue(Email.objects.all()[1].reference.endswith("@localhost>")) @@ -591,10 +614,12 @@ dGVzdGltYWdl self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[0].issue_thread) self.assertEqual('<1@test>', Email.objects.all()[0].reference) self.assertEqual(None, Email.objects.all()[0].in_reply_to) - self.assertEqual('Message received', Email.objects.all()[1].subject) + self.assertEqual(expected_auto_reply_subject.format('test', IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].subject) self.assertEqual('test2@test', Email.objects.all()[1].sender) self.assertEqual('', Email.objects.all()[1].recipient) - self.assertEqual('Thank you for your message.', Email.objects.all()[1].body) + self.assertEqual(expected_auto_reply.format(IssueThread.objects.all()[0].short_uuid()), + Email.objects.all()[1].body) self.assertEqual(IssueThread.objects.all()[0], Email.objects.all()[1].issue_thread) self.assertTrue(Email.objects.all()[1].reference.startswith("<")) self.assertTrue(Email.objects.all()[1].reference.endswith("@localhost>")) diff --git a/core/tickets/api_v2.py b/core/tickets/api_v2.py index a4beaaa..8cadcb1 100644 --- a/core/tickets/api_v2.py +++ b/core/tickets/api_v2.py @@ -22,8 +22,8 @@ class IssueSerializer(serializers.ModelSerializer): class Meta: model = IssueThread - fields = ('id', 'timeline', 'name', 'state', 'assigned_to', 'last_activity') - read_only_fields = ('id', 'timeline', 'last_activity') + fields = ('id', 'timeline', 'name', 'state', 'assigned_to', 'last_activity', 'uuid') + read_only_fields = ('id', 'timeline', 'last_activity', 'uuid') def to_internal_value(self, data): ret = super().to_internal_value(data) diff --git a/core/tickets/migrations/0006_issuethread_uuid.py b/core/tickets/migrations/0006_issuethread_uuid.py new file mode 100644 index 0000000..146809a --- /dev/null +++ b/core/tickets/migrations/0006_issuethread_uuid.py @@ -0,0 +1,32 @@ +# Generated by Django 4.2.7 on 2024-01-12 21:28 + +from django.db import migrations, models + +from tickets.models import IssueThread + + +class Migration(migrations.Migration): + + dependencies = [ + ('tickets', '0005_remove_issuethread_last_activity'), + ] + + def set_uuid(apps, schema_editor): + import uuid + for issue_thread in IssueThread.objects.all(): + issue_thread.uuid = str(uuid.uuid4()) + issue_thread.save() + + operations = [ + migrations.AddField( + model_name='issuethread', + name='uuid', + field=models.CharField(max_length=255, null=True), + ), + migrations.RunPython(set_uuid), + migrations.AlterField( + model_name='issuethread', + name='uuid', + field=models.CharField(max_length=255, unique=True, null=False, blank=False), + ), + ] diff --git a/core/tickets/models.py b/core/tickets/models.py index a721385..8616c92 100644 --- a/core/tickets/models.py +++ b/core/tickets/models.py @@ -2,7 +2,7 @@ from django.db import models from django_softdelete.models import SoftDeleteModel from inventory.models import Event -from django.db.models.signals import post_save +from django.db.models.signals import post_save, pre_save from django.dispatch import receiver STATE_CHOICES = ( @@ -25,10 +25,14 @@ STATE_CHOICES = ( class IssueThread(SoftDeleteModel): id = models.AutoField(primary_key=True) + uuid = models.CharField(max_length=255, unique=True, null=False, blank=False) name = models.CharField(max_length=255) assigned_to = models.CharField(max_length=255, null=True) manually_created = models.BooleanField(default=False) + def short_uuid(self): + return self.uuid[:8] + @property def state(self): try: @@ -49,6 +53,13 @@ class IssueThread(SoftDeleteModel): ] +@receiver(pre_save, sender=IssueThread) +def set_uuid(sender, instance, **kwargs): + import uuid + if instance.uuid is None or instance.uuid == '': + instance.uuid = str(uuid.uuid4()) + + @receiver(post_save, sender=IssueThread) def create_issue_thread(sender, instance, created, **kwargs): if created: diff --git a/core/tickets/tests/v2/test_tickets.py b/core/tickets/tests/v2/test_tickets.py index 54a2e4a..09cc298 100644 --- a/core/tickets/tests/v2/test_tickets.py +++ b/core/tickets/tests/v2/test_tickets.py @@ -51,7 +51,10 @@ class IssueApiTest(TestCase): comment="test", timestamp=now + timedelta(seconds=3), ) - + self.assertEqual('pending_new', issue.state) + self.assertEqual('test issue', issue.name) + self.assertEqual(None, issue.assigned_to) + self.assertEqual(36, len(issue.uuid)) response = self.client.get('/api/2/tickets/') self.assertEqual(response.status_code, 200) self.assertEqual(len(response.json()), 1) @@ -59,6 +62,7 @@ class IssueApiTest(TestCase): self.assertEqual(response.json()[0]['name'], "test issue") self.assertEqual(response.json()[0]['state'], "pending_new") self.assertEqual(response.json()[0]['assigned_to'], None) + self.assertEqual(response.json()[0]['uuid'], issue.uuid) self.assertEqual(response.json()[0]['last_activity'], comment.timestamp.strftime('%Y-%m-%dT%H:%M:%S.%fZ')) self.assertEqual(len(response.json()[0]['timeline']), 4) self.assertEqual(response.json()[0]['timeline'][0]['type'], 'state')