diff --git a/web/src/components/CollapsableCards.vue b/web/src/components/CollapsableCards.vue
new file mode 100644
index 0000000..14f0bc9
--- /dev/null
+++ b/web/src/components/CollapsableCards.vue
@@ -0,0 +1,105 @@
+<template>
+    <div class="row">
+        <div class="col-lg-3 col-xl-2">
+            <!--div class="card bg-dark text-light mb-2" id="filters">
+                <div class="card-body">
+                    <h5 class="card-title text-info">Sort & Filter</h5>
+                    <div class="form-group" v-for="(column, index) in columns" :key="index">
+                        <label>{{ column }}</label>
+                        <div class="input-group">
+                            <div class="input-group-prepend">
+                                <button
+                                    :class="[ 'btn', column === sortBy ? 'btn-outline-info' : 'btn-outline-secondary' ]"
+                                    type="button"
+                                    @click="toggleSort(column)">
+                                    <font-awesome-icon :icon="getSortIcon(column)"/>
+                                </button>
+                            </div>
+                            <input
+                                type="text"
+                                class="form-control"
+                                placeholder="filter"
+                                :value="filters[column]"
+                                @input="changeFilter(column, $event.target.value)"
+                            >
+                        </div>
+                    </div>
+                </div>
+            </div-->
+        </div>
+        <div class="col-lg-9 col-xl-8">
+            <div class="w-100"
+                 v-for="(group, index) in grouped_items"
+                 :key="index">
+                <div v-if="group.length>0" class="card card-list-item bg-dark w-100 mb-3">
+                    <div class="card-header" :class="'bg-'+sections[index].color" @click="toggle(index)">
+                        <font-awesome-icon icon="angle-right" style="width: 1em;" v-if="collapsed[index]"/>
+                        <font-awesome-icon icon="angle-down" style="width: 1em;" v-else/>
+                        <slot name="section_header" :index="index" :section="sections[index]" :count="group.length"/>
+                    </div>
+                    <table class="card-body collapse table table-striped table-dark" :class="{show: !collapsed[index]}">
+                        <slot class="row" v-for="item in group" name="section_body" :item="item"/>
+                    </table>
+                </div>
+            </div>
+        </div>
+    </div>
+</template>
+
+<script>
+import router from '../router';
+
+export default {
+    name: 'CollapsableCards',
+    props: {
+        columns: {
+            type: Array,
+            required: true,
+        },
+        items: {
+            type: Array,
+            required: true,
+        },
+        sections: {
+            type: Array,
+            required: true,
+        },
+        keyName: {
+            type: String,
+            required: true,
+        },
+    },
+    data() {
+        return {
+            collapsed: [],
+            symbols: ['▲', '▼', '▶', '◀'],
+        };
+    },
+    created() {
+        this.collapsed = this.sections.map(() => true);
+        /*this.columns.map(e => ({
+            k: e,
+            v: this.$store.getters.getFilters[e]
+        })).filter(e => e.v).forEach(e => this.setFilter(e.k, e.v));*/
+    },
+    computed: {
+        grouped_items() {
+            return this.sections.map(section => this.items.filter(item => item[this.keyName] === section.slug));
+        }
+    },
+    methods: {
+        toggle(index) {
+            this.collapsed[index] = !this.collapsed[index];
+            this.$forceUpdate();
+        },
+        /*changeFilter(col, val) {
+            this.setFilter(col, val);
+            let newquery = Object.entries({
+                ...this.$store.getters.getFilters,
+                [col]: val
+            }).reduce((a, [k, v]) => (v ? {...a, [k]: v} : a), {});
+            router.push({query: newquery});
+        },*/
+    },
+};
+</script>
diff --git a/web/src/components/Navbar.vue b/web/src/components/Navbar.vue
index 03f5c0e..0acf387 100644
--- a/web/src/components/Navbar.vue
+++ b/web/src/components/Navbar.vue
@@ -48,6 +48,14 @@
                     <font-awesome-icon icon="list"/>
                 </button>
             </div>
+            <div class="btn-group btn-group-toggle mr-1" v-if="isTicketView()">
+                <button :class="['btn', 'btn-info', { active: layout === 'tasks' }]" @click="setLayout('tasks')">
+                    <font-awesome-icon icon="tasks"/>
+                </button>
+                <button :class="['btn', 'btn-info', { active: layout === 'table' }]" @click="setLayout('table')">
+                    <font-awesome-icon icon="list"/>
+                </button>
+            </div>
             <button type="button" class="btn text-nowrap btn-success mr-1" @click="$emit('addItemClicked')"
                     v-if="isItemView()">
                 <font-awesome-icon icon="plus"/>
@@ -108,13 +116,13 @@ export default {
             {'title': 'howto engel', 'path': '/howto/'},
         ]
     }),
+    emits: ['addItemClicked', 'addTicketClicked'],
     computed: {
-        ...mapState(['events', 'layout']),
-        ...mapGetters(['getEventSlug', 'getActiveView', "checkPermission", "hasPermissions"]),
+        ...mapState(['events']),
+        ...mapGetters(['getEventSlug', 'getActiveView', "checkPermission", "hasPermissions", "layout"]),
     },
     methods: {
         ...mapActions(['changeEvent', 'changeView', 'searchEventItems']),
-        ...mapMutations(['setLayout', 'logout']),
         navigateTo(link) {
             if (this.$router.currentRoute.path !== link)
                 this.$router.push(link);
@@ -124,7 +132,12 @@ export default {
         },
         isTicketView() {
             return this.getActiveView === 'tickets' || this.getActiveView === 'ticket';
-        }
+        },
+        setLayout(layout) {
+            if (this.$router.currentRoute.query.layout === layout)
+                return;
+            this.$router.push({...this.$router.currentRoute, query: {...this.$router.currentRoute.query, layout}});
+        },
     }
 };
 </script>
diff --git a/web/src/main.js b/web/src/main.js
index a63572e..4a76c46 100644
--- a/web/src/main.js
+++ b/web/src/main.js
@@ -36,7 +36,13 @@ import {
     faUser,
     faComments,
     faArchive,
-    faMinus, faHourglass, faExclamation, faClipboard,
+    faMinus,
+    faHourglass,
+    faExclamation,
+    faClipboard,
+    faTasks,
+    faAngleRight,
+    faAngleDown
 } from '@fortawesome/free-solid-svg-icons';
 import {FontAwesomeIcon} from '@fortawesome/vue-fontawesome';
 
@@ -44,7 +50,7 @@ import vueDebounce from 'vue-debounce';
 
 library.add(faPlus, faCheckCircle, faEdit, faTrash, faCat, faSyncAlt, faSort, faSortUp, faSortDown, faTh, faList,
     faWindowClose, faCamera, faStop, faPen, faCheck, faTimes, faSave, faEye, faComment, faUser, faComments, faEnvelope,
-    faArchive, faMinus, faExclamation, faHourglass, faClipboard);
+    faArchive, faMinus, faExclamation, faHourglass, faClipboard, faTasks, faAngleDown, faAngleRight);
 Vue.component('font-awesome-icon', FontAwesomeIcon);
 
 sync(store, router);
diff --git a/web/src/router.js b/web/src/router.js
index 5fb55e2..4169a91 100644
--- a/web/src/router.js
+++ b/web/src/router.js
@@ -100,11 +100,14 @@ router.beforeEach((to, from, next) => {
     }
 });
 
-router.afterEach((to/*, from*/) => {
+router.afterEach((to, from) => {
     if (to.params.event) {
         //console.log('update last event', to.params.event);
         store.commit('updateLastEvent', to.params.event);
     }
+    if (to.query.layout !== from.query.layout) {
+        store.commit('triggerLayoutChange', to.query.layout);
+    }
 });
 
 export default router;
diff --git a/web/src/store/index.js b/web/src/store/index.js
index 04d2e3b..692ed29 100644
--- a/web/src/store/index.js
+++ b/web/src/store/index.js
@@ -61,7 +61,6 @@ const store = new Vuex.Store({
     state: {
         keyIncrement: 0,
         events: [],
-        layout: 'cards',
         loadedItems: [],
         itemCache: {},
         loadedBoxes: [],
@@ -80,6 +79,7 @@ const store = new Vuex.Store({
         token_expiry: null,
         local_loaded: false,
         showAddBoxModal: false,
+        toggle: false,
     },
     getters: {
         getEventSlug: state => state.route && state.route.params.event ? state.route.params.event : state.lastEvent,
@@ -106,6 +106,15 @@ const store = new Vuex.Store({
                 }
             }
         },
+        layout: (state, getters) => {
+            state.toggle = !state.toggle;
+            if (router.currentRoute.query.layout)
+                return router.currentRoute.query.layout;
+            if (getters.getActiveView === 'items')
+                return 'cards';
+            if (getters.getActiveView === 'tickets')
+                return 'tasks';
+        },
         isLoggedIn(state) {
             if (!state.local_loaded) {
                 state.remember = localStorage.getItem('remember') === 'true';
@@ -145,9 +154,6 @@ const store = new Vuex.Store({
         setItemCache(state, {slug, items}) {
             state.itemCache[slug] = items;
         },
-        setLayout(state, layout) {
-            state.layout = layout;
-        },
         replaceBoxes(state, loadedBoxes) {
             state.loadedBoxes = loadedBoxes;
         },
@@ -223,6 +229,9 @@ const store = new Vuex.Store({
             if (router.currentRoute.name !== 'login')
                 router.push('/login');
         },
+        triggerLayoutChange(state) {
+            state.toggle = !state.toggle;
+        }
     },
     actions: {
         async login({commit, dispatch, state}, {username, password, remember}) {
diff --git a/web/src/views/Items.vue b/web/src/views/Items.vue
index ce34340..a8b0cf5 100644
--- a/web/src/views/Items.vue
+++ b/web/src/views/Items.vue
@@ -77,7 +77,7 @@ import Table from '@/components/Table';
 import Cards from '@/components/Cards';
 import Modal from '@/components/Modal';
 import EditItem from '@/components/EditItem';
-import {mapActions, mapState} from 'vuex';
+import {mapActions, mapGetters, mapState} from 'vuex';
 import Lightbox from '../components/Lightbox';
 import AuthenticatedImage from "@/components/AuthenticatedImage.vue";
 
@@ -88,7 +88,10 @@ export default {
         editingItem: null,
     }),
     components: {AuthenticatedImage, Lightbox, Table, Cards, Modal, EditItem},
-    computed: mapState(['loadedItems', 'layout']),
+    computed: {
+        ...mapState(['loadedItems']),
+        ...mapGetters(['layout']),
+    },
     methods: {
         ...mapActions(['deleteItem', 'markItemReturned']),
         openLightboxModalWith(item) {
diff --git a/web/src/views/Tickets.vue b/web/src/views/Tickets.vue
index 78bd2bc..ebc6c26 100644
--- a/web/src/views/Tickets.vue
+++ b/web/src/views/Tickets.vue
@@ -6,6 +6,7 @@
                     :columns="['id', 'name', 'state', 'last_activity', 'assigned_to']"
                     :items="tickets"
                     :keyName="'id'"
+                    v-if="layout === 'table'"
                 >
                     <template #actions="{ item }">
                         <div class="btn-group">
@@ -19,28 +20,64 @@
                 </Table>
             </div>
         </div>
+        <CollapsableCards v-if="layout === 'tasks'" :items="tickets"
+                          :columns="['id', 'name', 'last_activity', 'assigned_to']"
+                          :keyName="'state'" :sections="['pending_new', 'pending_open','pending_shipping',
+                          'pending_physical_confirmation','pending_return'].map(stateInfo)">
+            <template #section_header="{index, section, count}">
+                {{ section.text }} <span class="badge badge-light ml-1">{{ count }}</span>
+            </template>
+            <template #section_body="{item}">
+                <tr>
+                    <td>{{ item.id }}</td>
+                    <td>{{ item.name }}</td>
+                    <td>{{ item.last_activity }}</td>
+                    <td>{{ item.assigned_to }}</td>
+                    <td>
+                        <div class="btn-group">
+                            <a class="btn btn-primary" :href="'/'+ getEventSlug + '/ticket/' + item.id" title="view"
+                               @click.prevent="gotoDetail(item)">
+                                <font-awesome-icon icon="eye"/>
+                                View
+                            </a>
+                        </div>
+                    </td>
+                </tr>
+            </template>
+        </CollapsableCards>
     </div>
 </template>
 
 <script>
-import Table from '@/components/Table';
 import Cards from '@/components/Cards';
 import Modal from '@/components/Modal';
 import EditItem from '@/components/EditItem';
 import {mapActions, mapGetters, mapState} from 'vuex';
 import Lightbox from '../components/Lightbox';
+import Table from '@/components/Table';
+import CollapsableCards from "@/components/CollapsableCards.vue";
 
 export default {
     name: 'Tickets',
-    components: {Lightbox, Table, Cards, Modal, EditItem},
+    components: {Lightbox, Table, Cards, Modal, EditItem, CollapsableCards},
     computed: {
         ...mapState(['tickets']),
-        ...mapGetters(['getEventSlug'])
+        ...mapGetters(['stateInfo', 'getEventSlug', 'layout']),
     },
     methods: {
         ...mapActions(['loadTickets', 'fetchTicketStates']),
         gotoDetail(ticket) {
             this.$router.push({name: 'ticket', params: {id: ticket.id}});
+        },
+        formatTicket(ticket) {
+            return {
+                id: ticket.id,
+                name: ticket.name,
+                state: this.stateInfo(ticket.state).text,
+                stateColor: this.stateInfo(ticket.state).color,
+                last_activity: ticket.last_activity,
+                assigned_to: ticket.assigned_to
+            };
         }
     },
     created() {