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j3d1 2024-05-04 03:26:32 +02:00
parent 07b4cc8e23
commit 9b8c75eaff
3 changed files with 26 additions and 20 deletions
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2
core/notifications/defauls.py
View file

@ -12,5 +12,5 @@ Your c3lf (Cloakroom + Lost&Found) Team'''
new_issue_notification = '''New issue "{{ ticket_name | limit_length }}" [{{ ticket_uuid }}] created new_issue_notification = '''New issue "{{ ticket_name | limit_length }}" [{{ ticket_uuid }}] created
{{ ticket_url }}''' {{ ticket_url }}'''
reply_issue_notification = '''Reply to issue "{{ ticket_name }}" [{{ ticket_uuid }}] reply_issue_notification = '''Reply to issue "{{ ticket_name }}" [{{ ticket_uuid }}] (was {{ previous_state_pretty }})
{{ ticket_url }}''' {{ ticket_url }}'''

4
core/notifications/dispatch.py
View file

@ -68,11 +68,11 @@ class NotificationDispatcher:
async def dispatch(self, ticket, event_id, new): async def dispatch(self, ticket, event_id, new):
message = await render_notification_new_ticket_async( message = await render_notification_new_ticket_async(
ticket) if new else await render_notification_reply_ticket_async(ticket) ticket) if new else await render_notification_reply_ticket_async(ticket)
title = f"{ticket.name} [#{ticket.short_uuid()}]" title = f"[#{ticket.short_uuid()}] {ticket.name}"
print("Dispatching message:", message, "with event_id:", event_id) print("Dispatching message:", message, "with event_id:", event_id)
targets = await self.get_notification_targets() targets = await self.get_notification_targets()
jobs = [] jobs = []
# jobs.append(telegram_notify(message, TELEGRAM_GROUP_CHAT_ID)) jobs.append(telegram_notify(message, TELEGRAM_GROUP_CHAT_ID))
for target in targets: for target in targets:
if target.channel_type == 'telegram': if target.channel_type == 'telegram':
print("Sending telegram notification to:", target.channel_target) print("Sending telegram notification to:", target.channel_target)

40
core/notifications/templates.py
View file

@ -4,10 +4,8 @@ from core.settings import PRIMARY_HOST
from notifications.models import MessageTemplate from notifications.models import MessageTemplate
# auto_reply_title = f"Re: {{ ticket_name }} [#{{ ticket_uuid }}]"
TEMLATE_VARS = ['ticket_name', 'ticket_uuid', 'ticket_id', 'ticket_url', TEMLATE_VARS = ['ticket_name', 'ticket_uuid', 'ticket_id', 'ticket_url',
'current_state', 'previous_state', 'current_state_pretty', 'previous_state_pretty',
'event_slug', 'event_name', 'event_slug', 'event_name',
'username', 'user_nick', 'username', 'user_nick',
'web_host'] # TODO customer_name, tracking_code 'web_host'] # TODO customer_name, tracking_code
@ -26,10 +24,8 @@ def ticket_url(ticket):
def render_template(template, **kwargs): def render_template(template, **kwargs):
try: try:
environment = jinja2.Environment() environment = jinja2.Environment()
environment.filters['limit_length'] = limit_length environment.filters['limit_length'] = limit_length
tmpl = MessageTemplate.objects.get(name=template) tmpl = MessageTemplate.objects.get(name=template)
template = environment.from_string(tmpl.message) template = environment.from_string(tmpl.message)
return template.render(**kwargs, web_host=PRIMARY_HOST) return template.render(**kwargs, web_host=PRIMARY_HOST)
@ -37,27 +33,37 @@ def render_template(template, **kwargs):
return None return None
def get_ticket_vars(ticket):
states = list(ticket.state_changes.order_by('-timestamp'))
return {
'ticket_name': ticket.name,
'ticket_uuid': ticket.short_uuid(),
'ticket_id': ticket.id,
'ticket_url': ticket_url(ticket),
'current_state': states[0].state if states else 'none',
'previous_state': states[1].state if len(states) > 1 else 'none',
'current_state_pretty': states[0].get_state_display() if states else 'none',
'previous_state_pretty': states[1].get_state_display() if len(states) > 1 else 'none',
'event_slug': ticket.event.slug if ticket.event else "37C3", # TODO 37C3 should not be hardcoded
'event_name': ticket.event.name if ticket.event else "37C3",
}
def render_auto_reply(ticket): def render_auto_reply(ticket):
eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded return render_template('auto_reply', **get_ticket_vars(ticket))
return render_template('auto_reply', ticket_name=ticket.name, ticket_uuid=ticket.short_uuid(),
ticket_id=ticket.id, event_slug=eventslug, ticket_url=ticket_url(ticket))
def render_notification_new_ticket(ticket): def render_notification_new_ticket(ticket):
eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded return render_template('new_issue_notification', **get_ticket_vars(ticket))
return render_template('new_issue_notification', ticket_name=ticket.name, ticket_uuid=ticket.short_uuid(),
ticket_id=ticket.id, event_slug=eventslug, ticket_url=ticket_url(ticket))
def render_notification_reply_ticket(ticket):
return render_template('reply_issue_notification', **get_ticket_vars(ticket))
async def render_notification_new_ticket_async(ticket): async def render_notification_new_ticket_async(ticket):
return await database_sync_to_async(render_notification_new_ticket)(ticket) return await database_sync_to_async(render_notification_new_ticket)(ticket)
def render_notification_reply_ticket(ticket):
eventslug = ticket.event.slug if ticket.event else "37C3" # TODO 37C3 should not be hardcoded
return render_template('reply_issue_notification', ticket_name=ticket.name, ticket_uuid=ticket.short_uuid(),
ticket_id=ticket.id, event_slug=eventslug, ticket_url=ticket_url(ticket))
async def render_notification_reply_ticket_async(ticket): async def render_notification_reply_ticket_async(ticket):
return await database_sync_to_async(render_notification_reply_ticket)(ticket) return await database_sync_to_async(render_notification_reply_ticket)(ticket)