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+# Shipment Management
+## Functional Description
+This module handles shipments that are processed by the lost&found team.
+
+**Feature List**
+- Shipment can contain *n* (often one, but a lostee can also be sent multiple items) items
+- Shipment is linked to *n* tickets (for informative purposes)
+- Shipment holds the address of the parcel
+- Shipment holds the dhl voucher used
+- On creation of a shipment, the agent can activate the features "adress retrieval", "item validation" and/or tracking
+  - **address retrieval**: the lostee recieves a email with publicly accessible link, on this page the user can enter his address.
+    - address sanitation
+    - address validation
+    - automatic state change after successful address entry (-> waiting for shipping)
+  - **item validation**: the lostee recieves a email with publicly accessible link, on this page the user see the images and confirm the items
+    - automatic state change after confirmation
+  -   **tracking**: the lostee recieves a email with publicly accessible link, on this page the user can enter his address
+- Returning parcels could be managed to (e.g. if a shipment is marked as returned, the items will be *unfound* again)
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