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use first mail in tickets instead of last to choose reply address. mitigates problem with shipping confirmation mails

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j3d1 2024-01-15 22:00:03 +01:00
parent 7e3a151ead
commit 892493a300
2 changed files with 36 additions and 27 deletions
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14
core/tickets/api_v2.py
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@ -113,15 +113,17 @@ def reply(request, pk):
issue = IssueThread.objects.get(pk=pk)
# email = issue.reply(request.data['body']) # TODO evaluate if this is a useful abstraction
references = collect_references(issue)
most_recent = Email.objects.filter(issue_thread=issue, recipient__endswith='@' + MAIL_DOMAIN).order_by(
'-timestamp').first()
first_mail = Email.objects.filter(issue_thread=issue, recipient__endswith='@' + MAIL_DOMAIN).order_by(
'timestamp').first()
if not first_mail:
return Response({'status': 'error', 'message': 'no previous mail found, reply would not make sense.'}, status=status.HTTP_400_BAD_REQUEST)
mail = Email.objects.create(
issue_thread=issue,
sender=most_recent.recipient,
recipient=most_recent.sender,
subject=f'Re: {most_recent.subject}',
sender=first_mail.recipient,
recipient=first_mail.sender,
subject=f'Re: {issue.name} [#{issue.short_uuid()}]',
body=request.data['message'],
in_reply_to=most_recent.reference,
in_reply_to=first_mail.reference,
)
log = logging.getLogger('mail.log')
async_to_sync(send_smtp)(make_reply(mail, references), log)