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add dropdown selection to change state of tickets

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j3d1 2023-12-28 21:08:26 +01:00
parent 515648ffa8
commit 626c9f23fe
7 changed files with 166 additions and 13 deletions
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19
core/tickets/models.py
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@ -3,11 +3,28 @@ from django_softdelete.models import SoftDeleteModel
from inventory.models import Event
STATE_CHOICES = (
('pending_new', 'New'),
('pending_open', 'Open'),
('pending_shipping', 'Needs to be shipped'),
('pending_physical_confirmation', 'Needs to be confirmed physically'),
('pending_return', 'Needs to be returned'),
('waiting_details', 'Waiting for details'),
('waiting_pre_shipping', 'Waiting for Address/Shipping Info'),
('closed_returned', 'Closed: Returned'),
('closed_shipped', 'Closed: Shipped'),
('closed_not_found', 'Closed: Not found'),
('closed_not_our_problem', 'Closed: Not our problem'),
('closed_duplicate', 'Closed: Duplicate'),
('closed_timeout', 'Closed: Timeout'),
('closed_spam', 'Closed: Spam'),
)
class IssueThread(SoftDeleteModel):
id = models.AutoField(primary_key=True)
name = models.CharField(max_length=255)
state = models.CharField(max_length=255, default='new')
state = models.CharField('state', choices=STATE_CHOICES, max_length=32, default='pending_new')
assigned_to = models.CharField(max_length=255, null=True)
last_activity = models.DateTimeField(auto_now=True)
manually_created = models.BooleanField(default=False)