2024-05-03 21:34:47 +00:00
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auto_reply_body = '''Your request (#{{ ticket_uuid }}) has been received and will be reviewed by our lost&found angels.
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We are reviewing incoming requests during the event and teardown. Immediately after the event, expect a delay as the \
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workload is high. We will not forget about your request and get back in touch once we have updated information on your \
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request. Requests for devices, wallets, credit cards or similar items will be handled with priority.
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If you happen to find your lost item or just want to add additional information, please reply to this email. Please \
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do not create a new request.
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Your c3lf (Cloakroom + Lost&Found) Team'''
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new_issue_notification = '''New issue "{{ ticket_name | limit_length }}" [{{ ticket_uuid }}] created
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{{ ticket_url }}'''
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2024-05-04 01:26:32 +00:00
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reply_issue_notification = '''Reply to issue "{{ ticket_name }}" [{{ ticket_uuid }}] (was {{ previous_state_pretty }})
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2024-05-03 21:34:47 +00:00
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{{ ticket_url }}'''
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